Technical support in HCMC
- StoxPlus, an associate company of Nikkei Inc. and QUICK Corp., is proud of being a leading financial and business information corporation in Vietnam. We operate with two main lines of business including (i) financial information services named as Fiinform with FiinPro Platform as a main product and related services including datafeeds and financial websites; (ii) business information services named as Biinform with company and industry reports under Biinform.com portal, customiseable research and market entry advisory.
- To serve our business needs, we are currently recruiting for position of Technical Support.
IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them includes:
- Installing and configuring computer hardware operating systems and applications.
- Monitoring and maintaining computer systems and networks; talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Good communication skill
- Following diagrams and written instructions to repair a fault or set up a system
- Supporting the roll-out of new applications
- Setting up new users' accounts and profiles and dealing with password issues;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Rapidly establishing a good working relationship with customers
- Resolve issue of the database system
- 2+ years of relevant experience;
- Experience in database management and administration: SQL Server
- Strong MS Office Skills required, especially Excel
- Experience in network configuration and management
- Technically confidence, flexibility and a strong team spirit;
- Good at reading / writing skill in English (required)
- Experience in Financial industry is an advantage
Location & Report:
- 2nd Floor, May Plaza, 63D Vo Van Tan Street, Ward 6, District 3, HCMC.
- Report to Managing Director
- Salary up to $ 600
- Bonus will be subject to the performance quarterly and annually
- Other policies are in accordance with the Labor Law.
Are you ready to joining our innovative team? Please direct your CV to:
Ms.Vu Thu Hoan, Hr- Admin Department
T: 043 5626 962